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Frequently Asked Questions

Your questions, answered.

Everything Cat Parents ask us most, about our cats-only hospital, our services, membership, visits, and what makes CatsOnly different. Still curious? Just reach out.

About CatsOnly

What is CatsOnly?

CatsOnly is a feline-only veterinary hospital built entirely around how Cats experience the world, their senses, behavior, biology, and need for safety and control. We are not a general practice that happens to see Cats. Every room, protocol, and decision is designed for Cats, and for the people who love them.

Are you a corporate veterinary clinic?

We are investor-backed, but we are explicitly mission-led and care-focused in how we practice medicine. Traditional corporate veterinary care often prioritizes high patient volume, rigid quotas, and transactional relationships. We partnered with long-term investors who share our vision because building an uncompromising, feline-specific care system from the ground up requires significant resources. Our funding goes directly into what matters: advanced acoustic soundproofing, feline-specific medical diagnostic equipment, and hiring top-tier veterinary professionals who are given the time they need to practice gentle, patient-paced medicine. Our business structure is designed to support our clinical standards, never the other way around.

Why would I choose CatsOnly over a vet that sees Cats and dogs?

At CatsOnly, Cats are our sole focus. Traditional clinics adapt canine models for felines, but we offer specialized, species-specific medicine built entirely around unique feline biology, behavior, and sensory needs. Our dog-free design features private rooms, eliminating the stress of barking and canine scents. By practicing Cat Friendly and Fear Free principles, we treat emotional safety as a clinical priority. We give your Cat a calm, personalized Care Journey.

What is it like visiting CatsOnly?

From the moment you arrive, you and your Cat are guided into a private room designed entirely around feline comfort, no barking, no canine scents, no crowded waiting area. You stay with your Cat for the entire visit, every exam, every conversation, every decision. Cats are calmer with their person nearby, and you hear everything firsthand from your Care Team.

Visiting & Location

Where is CatsOnly located?

Our flagship clinic is at Stanley Marketplace, 2501 N Dallas St, Suite 124, Aurora, CO 80010, inside Denver's beloved adaptive-reuse food, community, and retail hub. A second location in the Denver Tech Center area is already planned.

When is CatsOnly opening?

Our Stanley Marketplace clinic opens in 2026. Join our community for opening updates and priority notification when appointment scheduling begins.

What are your hours?

Clinical hours are Monday, Wednesday, and Friday 8:00 AM to 5:00 PM; Tuesday and Thursday 10:00 AM to 7:00 PM. Cat Parent Hours for tours run Saturdays and Sundays 11:00 AM to 4:00 PM.

What are Cat Parent Hours?

Cat Parent Hours are weekend tour hours, Saturdays and Sundays 11:00 AM to 4:00 PM, when you can tour the clinic, meet the team, and see the space with no appointment and no Cat required. Please note these hours are for tours only. No medical personnel are on site on weekends, and no patients can be seen during these hours.

Services & Care

What services does CatsOnly provide?

We are a full-service feline hospital caring for Cats at every life stage: wellness and preventive care, diagnostics and imaging, dentistry, surgery and anesthesia, internal medicine, behavior consultations, after-hours support, and end-of-life care.

Do you perform declawing?

No. CatsOnly does not perform elective declawing (onychectomy). We follow the FelineVMA position that scratching is normal feline behavior and that declawing impairs feline welfare. Our team is trained in humane alternatives, including appropriate scratching surfaces, environmental enrichment, regular nail trims, nail caps, and behavior consultation.

Do you offer anesthesia-free dental cleanings?

No. Anesthesia-free dental procedures are not offered at CatsOnly and should not be performed elsewhere. They are not a safe or effective alternative to proper dental care under anesthesia. Every dental at CatsOnly includes full-mouth digital dental radiographs.

Is behavior care part of what you do?

Yes. Behavior is information, not attitude, and it is a core part of whole-patient care, not an add-on. Many behavioral changes have underlying medical causes, so every behavior consultation begins with a thorough exam. We work with Certified Cat Behavior Consultants and veterinary behaviorists.

Membership & Cost

How does CatsOnly Membership work?

Membership is one simple annual fee that includes unlimited office visits, 50% off all vaccinations, a $100 credit toward dental, spay, or neuter care, and 10% off diagnostics. Single Cat Membership is $249 per year, and you can add each additional Cat in your home for $100.

Is membership the same as pet insurance or a wellness plan?

No. This is a membership, not a monthly subscription, a wellness plan, or insurance. It is designed so financial hesitation never stands between your Cat and the care they need.

After-Hours & Emergencies

What happens if I have a concern after hours?

After hours, callers to the CatsOnly phone line are connected to our trusted after-hours triage partner, a team of experienced Registered Veterinary Technicians. They listen to your concern and guide you clearly: go to an emergency hospital now, monitor safely at home, or book first thing when we open. This is a real, trained professional, not a voicemail or a recording.

What should I do in a true emergency?

If your Cat is in distress, go to an emergency veterinary hospital right away. If you suspect your Cat has ingested something toxic, call ASPCA Animal Poison Control at (888) 426-4435, available 24/7. You can also review our emergency guidance pages for urinary, GI, and general concerns.

The CatsOnly App

What is the CatsOnly App?

The CatsOnly App is where the Care Journey continues between visits: health records, direct messaging with your Care Team, appointment scheduling, a Cat Diary for logging observations, smart reminders, and prescription refills, all in one secure place.

Still have a question? 🐾

We would love to help. Reach out any time and a member of our team will get back to you.